Aspire: Thin Skin Hair Piece

At  Replique, we understand that finding the perfect hair loss solution is a personal journey. We want you to feel confident and beautiful in your purchase. If your hair piece, wig or topper arrives and the color or size isn’t quite right, we are happy to assist you with an exchange or store credit.

Please choose carefully. Due to the nature of our products and for hygiene reasons, Replique does not offer cash, credit card, or PayPal refunds for change of mind, incorrect color selection, or incorrect sizing. By completing your purchase, you acknowledge and agree that all returns will be issued via Store Credit (valid for 12 months) or a direct Exchange for a different item of equal value.

To be eligible for an exchange or store credit, your wig or topper must meet the following strict criteria:

• Original Condition: The piece must be in its original, factory-finish condition. It must not have been worn (except for a quick fit check over a wig cap), brushed, or styled.

• Unaltered: The lace and or poly must not be cut. The hair must not be washed, colored, trimmed, or treated with any products.

• Original Packaging: The item must be returned in all original packaging, including hair nets, tags, and boxes.

• Hygiene Standards: Any item that smells of perfume, smoke, or styling products, or shows signs of makeup or perspiration on the base/cap, will be rejected and returned to the sender at their expense.

You must contact us at sales@repliqueclinic.com.au within 48  hours of receiving your delivery to request a Return Authorization. Once approved, the item must be shipped back to us within 7 days.

• Customers are responsible for all shipping costs associated with returning the item to us.

• We strongly recommend using a trackable shipping service and purchasing shipping insurance.  Replique is not responsible for items lost or damaged in transit.

• Original shipping fees are non-refundable.

In the unlikely event that you receive a product with a manufacturing defect, please contact us immediately with photos of the issue. Defective items will be assessed by our team, and if a fault is confirmed, we will provide a repair, replacement, or refund in accordance with your local consumer law rights.